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A complete guide to fix not receiving Instagram verification code email

September 01,2019

The Instagram users are facing the issue of being unable to log into their account as Instagram is not sending the security code to email. The users input their email address to receive the security code, but they never get it. Thus, here is how to fix Instagram not sending the security code to email.

The ‘Report Hacked Account’ doesn’t work anymore, so here is another workaround. Open the Instagram App on your mobile phone and on the login screen click on ‘Get Help Signing In,’ it is below the log in button. On the iPhone, enter your username or email and then tap on ‘Other Issues.’ From there, follow the on-screen instructions. On Android phones, tap on ‘Use Username or Email’’ and enter your Username or Email. Then, click on ‘Don’t have access to any of these?’ When you do the above steps, you will be taken to a page to fill the form stating your problem. It will take two to three business days for Instagram to contact you asking you to take a photo holding a white piece of paper with your username, full name, and the code they gave you. If you have successfully fulfilled their verification, a link with more instructions will be sent to you to follow.

1. Type your email correctly

Sometimes it happens that you mistype the email address. For example, writing “gami” instead of “Gmail” or any other mistyping. So, make sure that you have typed your email address very carefully. In case if you had mistyped your email address when you first signed up, you should have a phone number or a Facebook account linked with your account. Otherwise, you won’t be able to continue.

2. Check your spam email list

It is always good to check your spam once you haven’t received email; the email might be sent to your spam list. It is also useful to check your email setting. You may unwantedly remove receiving email from Instagram.

3. Wait for a few hours and try again

Some of the users reported that after waiting for a couple of hours and trying again, they could access the account. So, you can try this one too, but if it is still not solved go the next solutions.

4. Change your IP address using VPN

 Some of IP addresses might be in the blacklist by Instagram. You can use a VPN to change your IP address, or use another computer and then try again. You can do this after 2-3 days too. Many users have tried this, and they could solve their problem.  

5. Try another verification mode

if you have a problem signing in to your account, still there are other options that you can use. To continue, you should have a phone number or a Facebook account connected to your account. On Android devices, you can use Help signing in, and on iOS devices, you can use forgot your password. There is another option, using your Facebook account to log in Instagram.  

6. Use private window

if you have logged in through the browsers, you can open the “New incognito window” in Google Chrome or “New private window” in Firefox, and try signing again; it might help.

7. Contact Instagram using Instagram help

if you have tried all the above solutions, and still you cannot enter your account, or in case you have other You can go to Instagram help and search for I can’t log in Instagram. The issue might be mentioned there.  

If you want to get rid of sending the security code once you login Instagram, you can open your Instagram app, go to the settings, privacy and security, and tap turn off the bottoms.

I will put a summary of these solutions here:

  1. Type your email address correctly

  2. Check your spam emails

  3. Wait for a few hours and try again

  4. Change your IP address

  5. Try another verification mode

  6. Use private window

  7. Contact Instagram using Instagram help

If you have trouble with the Instagram login account, follow these steps:

  1. Type your email address correctly

  2. Check your spam list

  3. Change your IP address

  4. Try another verification mode

  5. Use private window

  6. Wait for a few hours and try again
  7. Use Instagram help



Please check out our previous blog about “Instagram Music Copyright Issue (How to Avoid it?)”.


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